SHIPPING POLICY

At PRETTY MAFIA, we don’t play when it comes to your order. Every package is handled like it’s straight from the vault—secure, precise, and delivered with intention. Please review the details below before placing your order.

Order Accuracy & Quality Control

Every order goes through a full inspection before shipment to ensure quality, accuracy, and presentation. We take pride in making sure your order is correct before it leaves our hands.

Processing & Shipping Time

Processing + shipping time: 7–10 business days

This includes order processing and delivery time
Business days do not include weekends or U.S. holidays
During high-volume periods, processing times may be slightly extended

We move with purpose—not shortcuts. Your order is handled with care and shipped as quickly as possible.

Shipping Confirmation

Once your order ships, you will receive a confirmation email with tracking information so you can monitor delivery in real time.

Shipping Responsibility

Once your package has been shipped and accepted by the carrier, delivery is handled by the shipping provider.

PRETTY MAFIA is not responsible for:

Carrier delays
Lost or stolen packages marked as delivered

If you experience an issue, please contact the shipping carrier directly to file a claim.

If you need assistance, we’re still here to help guide you through the process.

Shipping Information Accuracy

Please ensure all shipping and contact information is correct before placing your order.

We are unable to guarantee changes to orders once they have been submitted.

If a package is returned due to an incorrect or incomplete address provided at checkout:

The customer is responsible for any reshipping fees
We are not responsible for packages delivered to the wrong address provided by the customer
Orders will not be refunded due to incorrect shipping information

Please double-check your details before placing your order to avoid delays or additional charges.